Privacy Policy
Effective Date: October 08, 2026
Thank you for choosing Trinity Electric NY for your electrical service needs.
At Trinity Electric NY, we are committed to safeguarding your privacy. This Privacy Policy outlines our practices regarding the collection, use, protection, and disclosure of personal information when you use our website, services, or SMS/text messaging program.
1. Information We Collect
1.1 Personal Information
– We may collect personal information such as your first name, last name, email address, phone number, service address, requested service, and other contact details when you engage with our services.
1.2 Service Information
– We may collect information regarding the electrical services you request, appointment information, estimates, project details, questions, messages, and other information you voluntarily provide.
1.3 Usage Information
– We may collect information about your interactions with our website, including pages visited, time spent on the website, and other browsing activities.
1.4 Device Information
– We may collect information about the device you use to access our services, such as device type, operating system, IP address, and browser type.
1.5 Cookies and Similar Technologies
– We may use cookies and similar technologies to improve your experience on our website and collect information for analytics and website performance purposes.
2. How We Use Your Information
2.1 Providing Services
– We use your personal information to respond to inquiries, provide electrical services, prepare estimates, schedule appointments, and communicate regarding requested or ongoing services.
2.2 Communication
– We may use your contact information to communicate with you regarding appointments, estimates, service updates, reminders, customer support, promotions, discounts, special offers, and marketing communications where you have provided consent.
2.3 SMS/Text Marketing
– If you opt in to receive SMS messages from Trinity Electric NY, we may use your mobile phone number to send marketing, promotional, informational, appointment-related, and service-related text messages.
Message frequency varies.
Message and data rates may apply.
You may opt out at any time by replying STOP.
For assistance, reply HELP or contact us at (914) 635-6146
Consent to receive marketing text messages is not a condition of purchasing any goods or services.
2.4 Analytics
– We may analyze website usage patterns to improve the functionality, performance, content, services, and overall user experience of our website.
3. Information Sharing and Disclosure
3.1 Legal Compliance
– We may disclose your information when required to comply with applicable laws, regulations, legal processes, court orders, or government requests.
3.2 Information Sharing Policy
– No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
– All categories described in this Privacy Policy exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties for their marketing or promotional purposes.
3.3 SMS Consent and Personal Information
– SMS consent, mobile opt-in information, and text messaging consent information will not be sold, rented, or shared with third parties for marketing or promotional purposes.
– We may use service providers as necessary to deliver communications, operate our website, manage appointments, or provide services on our behalf.
4. Your Choices
4.1 SMS Opt-Out
– You may opt out of receiving SMS or promotional text messages from us at any time by replying STOP.
After opting out, you may receive a final confirmation message.
If you wish to receive messages again in the future, you may opt in again.
4.2 SMS Help
– If you need assistance regarding our SMS service, reply HELP to any SMS message you receive.
You may also contact our customer service team at (914) 635-6146 or mick@trinityelectric.info.
4.3 Email Communications
– You may opt out of promotional email communications by following the unsubscribe instructions provided in the communication or by contacting us directly.
4.4 Cookies
– You may configure your browser to refuse cookies or notify you when cookies are being used. Disabling cookies may affect certain functionality of our website.
5. Data Security
We take reasonable administrative and technical measures to protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
6. Data Retention
We may retain personal information for as long as reasonably necessary to provide our services, maintain customer records, comply with legal obligations, resolve disputes, and maintain records of SMS consent and opt-out requests.
7. Third-Party Links
Our website may contain links to third-party websites or services.
Trinity Electric NY is not responsible for the privacy practices, policies, or content of third-party websites.
We encourage users to review the privacy policies of any third-party websites they visit.
8. SMS Terms and Conditions
Upon SMS opt-in, the end user agrees to receive messages from Trinity Electric NY regarding marketing, promotions, electrical services, appointments, estimates, and general communication regarding requested or ongoing services.
This may include topics such as:
– Promotional offers
– Electrical service promotions
– Appointment confirmations and reminders
– Estimate and quote follow-ups
– Service status updates
– Customer support
– General communication regarding electrical projects
End users can opt out at any time by replying STOP or request more information by replying HELP.
Message frequency varies. Message and data rates may apply.
Consent to receive marketing SMS messages is not a condition of purchasing any goods or services.
If you need assistance or have questions about our SMS service, reply HELP to any SMS message you receive or contact our customer support team at (914) 635-6146
Wireless carriers are not responsible for delayed or undelivered messages.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Any changes will be posted on this page with an updated effective date.
We encourage users to review this Privacy Policy periodically to stay informed about how we protect and use personal information.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Trinity Electric NY
Email: mick@trinityelectric.info
Phone: (914) 635-6146
Address: 37-31 58th Street, Woodside, NY 11377
Website: https://trinityelectricny.com/
By using our services and website, you acknowledge the terms outlined in this Privacy Policy.